Servicing and Maintenance

Our comprehensive repairs and maintenance service makes such good sense for promoters and venue owners that we now offer the service to everyone.

 

Our comprehensive repairs and maintenance service makes such good sense for promoters and venue owners that we now offer the service to everyone.

For those situations you just can’t plan for, our team is available 24 hours a day, 7 days a week to carry out emergency repairs and maintenance.

In fact, we can usually be on-site anywhere in the Northwest within an hour of receiving your call.

 

We have three indispensible packages to choose from:

 

Blacka Installations’ Silver Standard Support gives you the peace of mind and security of knowing repairs and replacement equipment are close at hand.

We promise to arrive on site within 24 hours of receiving your call, though it often takes us around half an hour.

Once we arrive, we’ll let you know about some of the options for repairing your equipment and give you access to a complete range of hire equipment.

 

Other fantastic benefits include:

  • - Free initial consultation
  • - Full diagnostic check
  • - Free membership
  • - 24/7/365 support and advice
  • - Site plan on file
  • - Venue inventory on file
  • - Free copy of diagnostic and site plan
  • - Regular system services and checks
  • - Knowledgeable staff and great service
  • - Like-for-like replacement and interim hire         replacement
  • - Low cost repair & maintenance service
  • - Blacka ‘Stamp of Approval’
  • - Free package, built to last

As a gold member, you can rely on Blacka Installations to solve any of your venue’s sound and lighting issues – fast.

Gold members can expect a Blacka engineer to be on site within 8 hours of calling us, though it usually takes as little as half an hour.

Once we arrive, you’ll have access to a complete range of on-site repair and replacement services at seriously reduced rates, for just 2.5% of the cost of your setup annually.

 

Gold Standard Support comes with all the same fantastic benefits as our silver package, plus a range of added extras:

  • - Full hire stock at your disposal with 50% off everything!
  • - Free callout
  • - No hourly rates
  • - All work and purchases guaranteed for one year, even used stock

Platinum Standard Support represents the ultimate repair and replacement service for venue owners who can’t afford to miss a beat.Blown fuses? Beer spilled on your DJ booth? No worries – Blacka Installation will take care of it. Just pick up the phone and we’ll be at your venue straight away.Once there, we’ll give you all of the same services as Gold and Silver members, plus access to our complete range of hire equipment, absolutely free.Platinum members don’t have to lift a finger to make sure problems are sorted as a priority. The package usually costs around 5% of the value of your complete setup for a full year of cover.